11-24-2023 08:13 PM - edited 11-24-2023 08:18 PM
We got stuck on the last step when creating our new account. Trying to port a number from Koodo prepaid.
11-24-2023 08:39 PM
Just incase you don't have. Contact for agent assistance.
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
11-24-2023 08:18 PM
With prepaid Koodo, you will actually need Customer service agent (CSA) to finish the port. If possible, try to pick a new temporary phone number.
Then submit ticket or private message CSA team.
11-24-2023 08:16 PM
Please edit and delete number. We are all customers like you. All information provided here are public for all to see.
Login issues are noted by PM. Have to wait or try again tomorrow.