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Transfer eSIM to New Phone

aamyszak
Great Neighbour / Super Voisin

I got a new iPhone today and I wasn't able to transfer the eSIM over. As I understand, I need to create a new eSIM for the new phone, however the app seems to be broken and I can't access anything to start the process. Any pointers?

3 REPLIES 3

aamyszak
Great Neighbour / Super Voisin

Thanks for confirming. Unfortunately the app is stuck in a loop of "Checking your session..."

softech
Oracle
Oracle

@aamyszak 

For eSIM with new phone, you have to re-buy a new one for $5.  
Yes,  while eSIM is "cool", there are disadvantages as well.  For eSIM, if you have a new phone, or if you ever wipe your phone, you will have to re-buy a new eSIM again.   There is no such problem with Physical sim card.

To rebuy new eSIM, First, download the app on your new phone, click   or    at the bottom left to bring up the menu and go to Subscription & Add-on page, scroll down to the bottom and click Shop SIM Card Now.  You can buy and install eSIM from

hTideGnow
Mayor / Maire

hi @aamyszak esim cannot be transferred.  You have to pay $5 for a new one. 

Download the app on your new iPhone and buy using the app

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