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Resolved! retrieve contacts from sim card

i want to retrieve my contacts from my sim card.my old phone is damaged so i transfered my sim card to another phone but my contacts are not coming up on my new phone

chairman by Great Neighbour / Super Voisin
  • 425 Views
  • 6 replies
  • 0 Bravos

Resolved! 250MB Data on $15 plan

Hi I am on a $15 plan which has 250MB data with a 2GB data bonus due to a one-time promotion. I checked my profile, however i can't find out exactly how much data I have consumed from the 250MB pool. The data usage page only shows the data i used fro...

lloydc by Good Citizen / Bon Citoyen
  • 740 Views
  • 20 replies
  • 1 Bravos

Resolved! Do I lose 5GB data bonus when changing plans ?

I am on $30 per 30 Days plan and still have 3GB unused from 5GB data bonus.Do I lose them, if I switch to "$15 for 100 Minutes Canada-Wide Talk + 250MB AutoPay Bonus"plan ?

oldrinba by Good Citizen / Bon Citoyen
  • 559 Views
  • 6 replies
  • 1 Bravos

activating promotions

How in the world do I activate promotions?I clicked on it and it took me to my profile. There is no place to click to activate. Congratulations!You're eligible for a special offer.For a limited time, get a free 1GB data bonus for 8 months + 500 China...

MKThailand by Good Citizen / Bon Citoyen
  • 524 Views
  • 12 replies
  • 1 Bravos

Resolved! Wet phone (real wet)

Don't laugh -- my phone went through the washing machine (left in a pants pocket) cycle. Took it apart and dried everything. Waited a day and tried to start it -- it did! Fired up right away, but two problems immediately appeared: 1) it did not recog...

bolddoodieS9 by Good Citizen / Bon Citoyen
  • 677 Views
  • 25 replies
  • 1 Bravos

internet usage

I have the $25 per 30 day plan -- how can i get internet service on my phone? Thanks!Plan includes:500MB + 500MB at 3G Speed- Unlimited Canada-wide Talk- Unlimited International Text

kmassi by Great Neighbour / Super Voisin
  • 488 Views
  • 9 replies
  • 0 Bravos

Resolved! System issue 5$

Hi,So a few months ago, I switched my dad's account to Public mobile and I just realized the 5$ promotion seems to be taken away from the billing every month.Anyone else has this issue?How do I resolve it?Thank you

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canardmou by Great Neighbour / Super Voisin
  • 527 Views
  • 4 replies
  • 0 Bravos

Resolved! 29 Jan 2021 - Order 239748 - Moto E

Received order 02 Feb 21. Impressive shipping time. Main item was as described and in good condition.Problem with the charging cord. NOT a usb type C used on android. End was too large.Can you help get replacement.Ray BookWindsor, On

rcaf66 by Great Neighbour / Super Voisin
  • 453 Views
  • 2 replies
  • 0 Bravos

Resolved! Service is not working

I bought a new pubilic card, created a new number that has been activated, and the package-cost has been deducted, but when I inserted the new SIM card into my iPhone, it always showed no service. After waiting all night, there was no service. Callin...

Kevin9 by Great Neighbour / Super Voisin
  • 572 Views
  • 16 replies
  • 0 Bravos

Resolved! Proof of Payment

Is there a monthly statement I can access? I need one each month for reimbursement from my employer.

rjreardon11 by Great Neighbour / Super Voisin
  • 375 Views
  • 5 replies
  • 0 Bravos

Resolved! Really need to receive a text in Finland

I really need to receive a 2-factor authentication text to my public mobile phone number, in Finland.Any ideas? (Phone destroyed, got new one, cannot sign in without being able to receive a text to this "trusted number"). Sweden, Norway, Denmark, lis...

bobert by Good Citizen / Bon Citoyen
  • 918 Views
  • 14 replies
  • 0 Bravos

Numbers reduced in Community Stats_Feb. 2/21

Anyone else notice their Stat Numbers reduced yesterday, Feb. 2/21?I am referring to numbers of: POSTS, SOLUTIONS and BRAVOS, found when you hover over someone's Community name.

esjliv by Mayor / Maire
  • 342 Views
  • 23 replies
  • 1 Bravos

8uv1 - Your call cannot be completed as dialed - Hmm

Hi,I have a number I regularly call for work (tele-conference line)1-833-353-8610Today, my PM phone will not connect.I get "8uv1 - Your call cannot be completed as dialed"Have tried rebooting, removing/reinstalling SIM, dialing day vs night, removing...

nrg_svr by Great Citizen / Super Citoyen
  • 7668 Views
  • 16 replies
  • 1 Bravos

Promotion not added on

I registered and activated my new phone on 01/12/2021.I was trying to take advantage of the promotional deal of and extra 5gb of data when a plan of $25 or more was activated.It still has not been added onto the account. I read that it could take up ...

VC_080120 by Great Neighbour / Super Voisin
  • 264 Views
  • 1 replies
  • 0 Bravos

Resolved! 0 bars for 2 days, can't submit support ticket.

My phone's had 0 bars for two days now, can't text, call or use data. I'm in southwestern Mississauga and I haven't had these sort of outage issues before.It's still showing my carrier as Public Mobile, but I've had zero connection.Taking out the SIM...

plcd by Great Neighbour / Super Voisin
  • 900 Views
  • 20 replies
  • 1 Bravos

Resolved! Buying $15 US Roaming Talk/Text Back-to-Back

Hi there, 10 days ago I bought the $15 US Roaming Talk/Text bundle. As I have run out and am still away, I am looking to renew. However now that option has disappeared for me. The only things appearing are the separate and $8 each US roaming talk and...

rcowie by Great Neighbour / Super Voisin
  • 496 Views
  • 6 replies
  • 0 Bravos

Won't let me update my credit card

Hi all, I got a new credit card and have been trying to update my autopay. I deleted the old card that is expiring but when I entered the new card I keeping getting an error that the card cannot be processed and has not been charged and to contact my...

SileeBailey by Good Citizen / Bon Citoyen
  • 840 Views
  • 11 replies
  • 0 Bravos