Boxing Week Sale 4G 30 GB Plan at $29 per month

[pft]

It is not fair that existing clients cannot have the same access as non clients. This would give opportunity for existing clients to leave for similar promotions. 

[Abby8]

I am an existing client and i was able to change my plan to the $29 plan. Just send a message to an agent and they should be able to help you.

[Chalupa_Batman · Accepted solution]

Most plans are for new customers. However, if you like one of those plans and you are willing to upgrade, not downgrade, you can reach out to a CS Agent and nicely request to be "upgraded" to this plan. They will not downgrade.  Also note, if they do say yes, you WILL lose anything you've paid for this cycle and the new plan/cycle will start right away. 

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

I can personally confirm I upgraded to a plan that's for new customers only. Just be nice to them.

I upgraded from the $25 5GB 3G plan to the $29 30GB 4G plan. 

Please come back here and let us know if it worked.

[Handy1]

@pft  Please submit ticket with support . They can sometimes help they helped me get the 50GB for $34 plan 

send  a  private message   To CS_Agents

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                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437