So my stay with Public mobile ended up short, because they failed to give me my third month free.

[johnplayerson]

Anyone else not getting their third month free, and then told later they do not get it even after ticket inquiry. I wasted a lot of my time trying to figure out just how to ask for my third month free , which I felt I should not have to do, but I am told I do not get it . SO. 

I am now with Freedom mobile , a bit better plan at the same price with my first 6 months at half price. Hopefully they will honor the special. 

I am just back to having a cell phone after 7 year not having one, since VIrgen mobile was sold to BCE, and thus made me a guinea pig to send to some other company to sign a more expensive contract. Not fun to run into trouble so soon. 

[Phil_Adelphus]

@johnplayerson  Anyone else not getting their third month free,

It doesn't seem to be a common problem.  I do remember one person questioning this and they were referred to customer service but I'm not sure what the outcome was.  The third month free was very limited as far as I recall,  did you keep a screenshot of the plan showing that it had that promotion?  As @DennyCrane noted also, if you changed to a different plan the third month free would be lost.

[DennyCrane]

What was the reason? Did you change your plan? If so, that promo is no longer applicable.

[Chalupa_Batman]

https://www.publicmobile.ca/en/mb/ccts

Feel free to read this if you're not getting satisfaction. You may not be with PM anymore but there are avenues to be compensated. 

[slusagm]

did you ask them via ticket? i know you said you did, but what was the reason they cannot give you 3rd month free?