Resolved! How can I do online sim swap for public mobile
Hi,I lost my sim card two days ago, so I do need to swap the sim into a new sim chip. How can I able to do that. I am looking for your help guys. Thanks. Regards, John
Hi,I lost my sim card two days ago, so I do need to swap the sim into a new sim chip. How can I able to do that. I am looking for your help guys. Thanks. Regards, John
I need my account number how can I get it I dont remember what email I choose
i have a SIM card from Public #89122 xxxxxxxxxxx and have tried to register for a plan ($15) using my Visa card, but it failed; don't know why; what can i do now?
How in hell can you get a service agent? I've logged in and it will not verify my credentials to allow me to enter a "ticket"" saying there's a username error, but it accepted that same username when I looged in! My wife lost her phone and I'm trying...
I reset my password and tried to use the newly reset password to log in. But your website says incorrect email address or password every time. I tried to use Google Chrome, Micro soft Edge and cleared cache. None of the tactics work. Please advise me...
I bought a Public Mobile sim card and had the phone number changed a month ago.When I top up my phone using the 611, it actually topped up the phone number that is not in use.Could I have some help to get the 10$ on the wong number on my actual numbe...
Updated bank info need to update on my acct andi reset my password and still won't let me log in but can log on one with username just not email acct
I just went ahead and upgraded my plan effective now instead of renewal date (Aug 7th) and I noticed my rewards which usually decrease my monthly by $4 were not applied. Should I report this as an issue or will it apply later ?
When i go to make a phone call my phone is saying not registered on network. My account is account!
why is my data not working.
Any promo codes to use when upgrading to à $25 plan ?Thank you !
Hi when you “update” credit card info in self serve account with a different credit card,does it delete old credit card that was on file permanently?
Hi,I would like to change my current $15 plan to a $25 one and I wonder if my accumulated rewards ($4) will disappear if I do ? Thanks
Does anyone know what I need to do to get some kind of visual notification/ flag when I have a Voice Mail Message? Currently, in order to know if I have a voice message, I need to actually check my voicemail if there are any new messages. This is qui...
My phone keeps saying I’m out of minutes but I have unlimited calls please fix no phone is really annoying
how do I change my account email address
We were unaware that the credit card associated with our daughter's account had expired, and didn't notice until a few days ago that her mobile service had been suspended since about July 17th (clearly, she doesn't use it much). QUESTION 1: Would it ...
About 2 weeks ago, I decided I want to upgrade my plan for the upcoming month, that would start on August 3rd. Well on the 2nd I got charged the correct amount for the new plan, but my dashboard is showing that I'm still on the $15 plan despite being...
They have suspended my acct....have been on direct debit for 5 years...payment due today...lots of $$$$ in account. Why cut off...how the hell do you talk to a human with this company???????
Just recently both our andriod phones started receving some messages that don't download. We get a message saying tap to download. When we tap to download it starting cycling but nothing happens. It's happening on both phones so I presume Public mobi...
Hello,I have recently lost my phone and I already bought a new one. I have a spare SIM card from when I ordored my last one. I just want to cancel the first one (the one that I lost) and activate the new one on my new phone in order to stay on my pla...
My sister is joining Public mobile. What is the best promotional code out there right now?
My husband passed away recenty and I don't know the password that went with the email address associated with my account. My voice and text messages are asking me for a PIN and I don't know how to get one. I can't access my online information as it i...
Over the last years, I have received a lot of bonus INT'L minutes. However, I don't use them. Can I somehow transfer them to my dad who uses them?
I switched mid cycle to 4G upgraded my data amount etc …. I just got a notification I have used 75% and only have 1.75G left out of 14G Never in my life have I used even half that much in a billing cycle. Something is very wrong ! help please.
My child has a public mobile SIM card. We would purchase a plan every month at Walmart. Walmart no longer sells. How can we add funds for his monthly use?
i have changed all the apn settings to the ones i found in this community and i still can't get my pictures to download in text. i have a blackview a80 plus phone. what else could i do?
So I'm not sure exactly what happened but my new month plan just started on the 1st of August so far I have only used 0.48 GB of my 3 GB data plan and now it won't let me access it can somebody please help me troubleshoot this or have a public mobile...
I have to make a payment to keep my account active.Unable to create my account. I am frustrated and going in circles.How do I create my account to pay my bills