thank you all, my issue has been escalators to the public mobile team, apparently not even a physical sim would work - which is strange - but we’ll, it is currently under investigation… thank you again…
Thank you Slusagm, calling didn't work at all - no one answers the call - only bots... however the link to request CS_Agent did work. Hopefully I will hear from them sooner than later. Thank you again.
Hello hairbag1, thanks for the prompt reply! It's a new Public Mobile account..It’s not a new Public Mobile number/phone.This line was already active on Public Mobile and the TELUS number ###-###-#### has already been successfully ported.The issue is...