Account Log in

[5tefan]

I can't find the video to watch. I can't log into my account, I forgot which email I used, it wants my mobile number, I give it my number but instead of texting me, it emails me and of course since I forgot which email I used I can't receive the confirmation email. So I'm locked out of my account.

[slusagm]

You might not need a new account. Ask PM support to sort out the login first and then update the card 

 Since you cannot properly login, you won't be able to open the preferred Chatbot ticket. So, you will need to message them here: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

CS_Agent will reply to your community inbox, check here:

https://productioncommunity.publicmobile.ca/t5/notes/privatenote

[5tefan]

Yesterday I spent well over an hour trying to change credit card info for a cancelled credit  card for auto deposit and got nowhere probably because I can't seem to clear my old credit card info from Public Mobile.

[5tefan]

I logged in with what I thought was my email and I ended up getting a new account which wants me to sign up and I've tried to delete the new account but can't. What I try to use the search bar it won't recognize my space bar so I can't search either.