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anon7114 · 10-01-2024

Freedom Mobile (new provider) has attempted 5 times to port out my number. I received a text the first time responded 'yes' received an error message from FM saying the account number was incorrect. Logged into my PM account, got the account number g...

anon7114 · 01-07-2024

eSIM won’t activate (tried many many times using QR code) and attempts to submit a ticket are unsuccessful and result in an error. When I click on the DM link to reach a CS agent I get an error also so there’s seemingly no way out of this catch 22/33...

anon7114 · 10-02-2024

Update: using my PM account number and putting Koodo as the noted carrier seemed to work. Don't ask me why. Anyway after that combo was used in the port out request i received the text, answered Yes and the port went thru later last night. If you're ...

anon7114 · 10-01-2024

The first time the request went through i got a text immediately from Koodo instead of Public Mobile. Weird right? So on a hunch while I'm waiting to hear back from PM i just contacted FM again to try one more time. I asked them to put Koodo as the c...

anon7114 · 01-07-2024

Hi Sansan. Thanks for the suggestion however the only thing that worked was picking up a physical SIM card. PM was nice enough to credit me for the purchase however so all is well that ends well. thanks again for all your efforts!

anon7114 · 01-07-2024

Thanks, I had to pick up a physical SIM in order for the CS Agent (Thanks Carol!) to sort it for me. Hope you get yours working soon too.

anon7114 · 01-07-2024

ok will do, thanks

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