I was sent a new credit card. I mistakenly removed the old card and
entered the new one into my account instead of just editing the card
that was there. I lost all of my past rewards and am no longer receiving
my refer a friend rewards each month, ev...
I just figured out how to bravo someone and posted my first post, not
this on :). Is there anything else I should know on how to utilize this
forum or a place with good documention on how to use all it's features?
I just paid through the website since autopay didn't work, checked my
bank, the money came out, phone still not working. I go to reactivate my
plan and it wants to charge me again. Please help! Been with Public for
almost 2 years with no problems.
I do not know if anyone else has had this issue. I just added my phone
to Public Mobile and wanted to test the mobile speed so I used the
speedtest application and first it oddly showed 300mbps which should not
be possible, but the second horror is t...
My account was on autopay and failed recently so my account was
suspended. I had to update my credit card info because my credit card
was expired. Now that the info has been updated though, my account is
still suspended. I can't make any payments man...
We have been with Public Mobile for 8 months.Our only concern was seeing
posts from people about auto-pay not working.This happened to us today,
two accounts.I submitted a ticket but I cannot wait 48 hours for help,
we need our phones NOW for medical...
I've activated my service this morning and have been told that there's a
problem in the porting process. I got a text that I will be called at my
old number but the number is prepaid and barely has any time left on it.
Can this be done over email and...
I've looked up this forum, as well as the plans pages, also experienced
myself, but would like to ask for verification:You can't receive texts
when you're outside the country, am i correct?I'm trying to receive sms
verification codes for various thin...
Hi! I entered my friend's code at my subscription to Public Mobile
today, but I didn't received my 10$.Does it take a little time to have
it? And her code worked, 'cause she received a message sayin' : You have
a new friend ! Thanks a lot !
Hi,I am in White Rock BC trying to call a number in White Rock BC, but I
get a message saying that the call cannot be completed as I don't have
US Roaming add on. I am physically in White Rock and google maps on my
phone has me in White Rock. Has any...
I bought a Public sim a month ago for the first time and my first cycle
payment was due yesterday. I tried to change credit card on autopay on
last night and put in my husband's card details. This morning when I
logged in my account was suspended as ...
My payment didn't go through today even though I have not made changes
to my payment method or my payment account, the payment method has funds
available, & has not expired or been closed. I even made a purchase
online & it appears to have gone throu...
Hi all, I have been logging into the community with web browser Mozilla
Firefox.It always freezes up my entire window and to shut it down is
very difficult.I was wondering if anyone else has this problem with
Mozilla Firefox?I am using Microsoft Edge...
I am unable to call anyone by dialing on the keypad. I dialed the
voicemail number to check my voicemail and it would not put the call
through. I tried another number and it would not put that number through
either. How can I rectify this
I can receive texts but cannot send to another Public Mobile user (my
wife). Shows that the message was sent but she does not receive it. No
problems texting (send & receive) with other carriers for both of us.
Checked to see if numbers were blocked ...