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Resolved! usage history

Is there a way for me to search ONLY web (data) activity on usage through my online account? I've tried sorting column headers but that doesn't seem to help.

HALIMACS by Mayor / Maire
  • 406 Views
  • 5 replies
  • 0 Bravos

Resolved! Best way to use this forum?

I just figured out how to bravo someone and posted my first post, not this on :). Is there anything else I should know on how to utilize this forum or a place with good documention on how to use all it's features?

slewin by Good Citizen / Bon Citoyen
  • 721 Views
  • 8 replies
  • 2 Bravos

Autopay failed, paid manually, says plan is expired

I just paid through the website since autopay didn't work, checked my bank, the money came out, phone still not working. I go to reactivate my plan and it wants to charge me again. Please help! Been with Public for almost 2 years with no problems.

minara09 by Great Neighbour / Super Voisin
  • 242 Views
  • 4 replies
  • 0 Bravos

Resolved! Speedtest causing over 600mb of data

I do not know if anyone else has had this issue. I just added my phone to Public Mobile and wanted to test the mobile speed so I used the speedtest application and first it oddly showed 300mbps which should not be possible, but the second horror is t...

slewin by Good Citizen / Bon Citoyen
  • 666 Views
  • 21 replies
  • 0 Bravos

autopay account suspended

My account was on autopay and failed recently so my account was suspended. I had to update my credit card info because my credit card was expired. Now that the info has been updated though, my account is still suspended. I can't make any payments man...

snackeater by Great Neighbour / Super Voisin
  • 306 Views
  • 4 replies
  • 0 Bravos

URGENT Autopay didn't come out, both phones suspended

We have been with Public Mobile for 8 months.Our only concern was seeing posts from people about auto-pay not working.This happened to us today, two accounts.I submitted a ticket but I cannot wait 48 hours for help, we need our phones NOW for medical...

Lyndsay by Good Citizen / Bon Citoyen
  • 513 Views
  • 20 replies
  • 0 Bravos

Resolved! Service Issues??

Anyone else experiencing no service? My husband and I are both home, he has service, but I don't. Next billing cycle isn't until Aug 24th.

sclan by Good Citizen / Bon Citoyen
  • 1072 Views
  • 16 replies
  • 0 Bravos

Resolved! Porting problem/communicating with me

I've activated my service this morning and have been told that there's a problem in the porting process. I got a text that I will be called at my old number but the number is prepaid and barely has any time left on it. Can this be done over email and...

Poesidon by Great Neighbour / Super Voisin
  • 394 Views
  • 3 replies
  • 0 Bravos

Service outage on August 21

From about 4pm to after 8pm (Quebec) I had no service. People could not call nor text me. It was if I had no service with Public Mobile. Can anyone explain what happened?

kerryb649 by Great Neighbour / Super Voisin
  • 394 Views
  • 3 replies
  • 0 Bravos

Resolved! Receiving texts outside of Canada?

I've looked up this forum, as well as the plans pages, also experienced myself, but would like to ask for verification:You can't receive texts when you're outside the country, am i correct?I'm trying to receive sms verification codes for various thin...

intez by Good Citizen / Bon Citoyen
  • 613 Views
  • 7 replies
  • 0 Bravos

Resolved! didn't received my 10$ for entering my friend's code

Hi! I entered my friend's code at my subscription to Public Mobile today, but I didn't received my 10$.Does it take a little time to have it? And her code worked, 'cause she received a message sayin' : You have a new friend ! Thanks a lot !

Elisabethgp by Great Neighbour / Super Voisin
  • 444 Views
  • 3 replies
  • 1 Bravos

Resolved! activation

Activation fails after all information filled. Now I'm not able to access to my account ( since the activation crashed) and my Sim is not valid anymore ? I'm stuck!

MIGA by Great Neighbour / Super Voisin
  • 319 Views
  • 2 replies
  • 0 Bravos

Resolved! Data balance.

How do I find out how much data I have left on my account. 

Gracewilmal by Good Citizen / Bon Citoyen
  • 401 Views
  • 10 replies
  • 0 Bravos

Resolved! Re: New phone

Hello, Can I get some feedback on the Umidigi A5 pro. It's $149.59 at amazon.ca right now. Was wondering how the phone is. It's very affordable. Thanks and have a nice day.

bk5124 by Good Citizen / Bon Citoyen
  • 341 Views
  • 3 replies
  • 0 Bravos

Resolved! Autopay and top up problem

I bought a Public sim a month ago for the first time and my first cycle payment was due yesterday. I tried to change credit card on autopay on last night and put in my husband's card details. This morning when I logged in my account was suspended as ...

MadihaAD by Good Citizen / Bon Citoyen
  • 555 Views
  • 16 replies
  • 0 Bravos

Compatibility

Is the samsung Galaxy J260A compatible with the public mobile service? Thanks

Freight-train by Great Neighbour / Super Voisin
  • 281 Views
  • 2 replies
  • 0 Bravos

Found a lost phone in Brampton

I found someone's lost phone a few days ago. How do I go about returning it? The owner hasn't called the phone. The service is still active. And the phone is locked so I can't see anything.

tahag by Great Neighbour / Super Voisin
  • 407 Views
  • 6 replies
  • 2 Bravos

Mozilla browser has issues with Public Mobile Community?

Hi all, I have been logging into the community with web browser Mozilla Firefox.It always freezes up my entire window and to shut it down is very difficult.I was wondering if anyone else has this problem with Mozilla Firefox?I am using Microsoft Edge...

throwinbombs by Good Citizen / Bon Citoyen
  • 710 Views
  • 9 replies
  • 1 Bravos

Resolved! Dialing on keypad

I am unable to call anyone by dialing on the keypad. I dialed the voicemail number to check my voicemail and it would not put the call through. I tried another number and it would not put that number through either. How can I rectify this

Pax66 by Great Neighbour / Super Voisin
  • 374 Views
  • 3 replies
  • 0 Bravos

Cannot send text to another Public mobile user

I can receive texts but cannot send to another Public Mobile user (my wife). Shows that the message was sent but she does not receive it. No problems texting (send & receive) with other carriers for both of us. Checked to see if numbers were blocked ...

zawx by Great Neighbour / Super Voisin
  • 489 Views
  • 5 replies
  • 0 Bravos