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Number Port

NateDoge_
Great Neighbour / Super Voisin

Hello,

Can I please have my koodo number ported? It won't let me finish activation until then.

 

-Nate

2 REPLIES 2

Handy1
Mayor / Maire

@NateDoge_  you need to use the public mobile app to activate not website . Do you have Koodo pre paid or Koodo post paid ? If post paid you will have option to transfer the number after you make payment . If Koodo pre paid you need to first activate picking temp PM phone number then ask support to transfer the Koodo number over for you 

send  a  private message   To CS_Agent

⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️

                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
   

   After submitting ticket keep an eye on your community inbox for their reply , or you can use this link to the community in box

 

https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage

hTideGnow
Mayor / Maire

hi @NateDoge_ 

what error you got? 

and if you try to ported from Koodo Prepaid service, you have to port using a different way. You have to get a temp number first, then open ticket wtih PM support and ask them to help to port the number over here

Need Help? Let's chat.