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log in problem

animal1
Great Neighbour / Super Voisin

my husband account cannot log in, he used the previous password to login, it not success, so he tried forgot password and reset, but after gave the code on his phone , and type in the systems, the screen go back to ask you type your phone# or email to create a code, we did several times and days, cause every time we tried so many time, it will logged out, we cannot try again,   if my husband cannot log in , how can he ask questions? even he cannot sign in in community.

3 REPLIES 3

@animal1  Just answer supports questions on you husband’s behalf and they can help you guys get it to his account again 

animal1
Great Neighbour / Super Voisin

i did, i sent email to cs_agent, but not my account, is my husband

 

Handy1
Mayor / Maire

@animal1  Get support to help you gain access to the account 

you can use the orange chat bubble bottom right of screen  or send  a  private message   To CS_Agent

⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️

                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
   

   After submitting ticket keep an eye on your community inbox for their reply , or you can use this link to the community in box

 

https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage

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