My account subscription gave me an error activating

[Rykr]

I am stuck on step 6. I have paid and subscribed but when I chose eSIM and to transfer my number the app gave me this errror. “Subscription not activated” I am unable to restart the process and choose a new number. If I can’t resolve this problem I would lie to cancel the phone number transfer. I will do that. I just want the service I have paid for with the subscription. 

[Rykr]

THANK YOU SO MUCH IVE BEEN TRYING FOR SO LONG. I DON’T KNOW WHY I DIDN’T THINK OF THAT SOLUTION. I found it easier to compile all the information in my notes then copy and paste but I see now the issue. Thank you kindly. 

[computergeek541]

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@Rykr wrote:

Every time I try to reply to CS_Agents messages I get this error in a red box. No matter what I change. 
“

Correct the highlighted errors and try again.

• Your post has been changed because invalid HTML was found in the message body. The invalid HTML has been removed. Please review the message and send the message when you are satisfied.”

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I would suggest that it might be easier to delete everything in the private message dialog box and start over.  Try not to copy and paste any content from elsewhere.

[Rykr]

Every time I try to reply to CS_Agents messages I get this error in a red box. No matter what I change. 
“

Correct the highlighted errors and try again.

• Your post has been changed because invalid HTML was found in the message body. The invalid HTML has been removed. Please review the message and send the message when you are satisfied.”

[Sansan]

@Rykr  use this link to get help from customer service directly. 

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437