Hi Community,
We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails.
Why does this matter?
If you encounter any dif...
Hey Community,
We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update.
I...
I just switched to Public. I did all the steps and Public said it’s all done. I responded to my prior carrier with a Yes. However I don’t have phone capability yet? Help.
Hi Community I am really struggling right now to activate the sim. I bought the basic plan about 5 days ago and have not been able to use the phone -- except when inside wifi space. I opted for the free esim, then got a message that in order to ac...
I'm new to Public Mobile and have noted that, unlike my previous provider, I don't receive a text notifying me that I have a voicemail. Is this possible with PM and, if so, how do I set it up. Thanks in advance.
Hey everyone Wanted to post her to confirm before purchase. I'm thinking about buying a umidigi g100A as a bridge phone before I decide on something more pricey.Can anyone confirm if it's usable on Public Mobile network? I know the 5G seems to be not...
Hello,I have received 3 messages from Eversafe last night, but those action were not done by myself. And this morning, I found out that my phone can't not be used, neither out nor in. The signal bar is empty. Also, I can't login my account by my emai...
Hello, I want to port my current phone number to an online service, but i dont want to loose my account and my loyalty with PM, how can i go about that? i need to get a new number after porting. Regards,
Hi. I’m frustrated. My cc that normally auto pays was compromised so I cancelled the card. My payment didn’t go thru with PM, now I have no service. trying to log in but I’m not getting email verification code & it says all my log in credentials 1) a...
SpoilerWhy can’t I make or receive calls? Why is there no number you can call and talk to a human? Why can’t I make or receive calls? Why is there no number you can call and talk to a human?
Some of my contacts aren’t able to call me. Goes straight to dead zone. When I was going thru the process of switching to Public Mobile I mistakenly ticked the wrong boxes between Personal and Private (think the second choice was private). Anyway, I ...
Hello! My mom is a new Public Mobile user and has for the past few weeks been dealing with intermittent outgoing calls. For some reason, when calling other Public Mobile customers, her phone doesn't ring, even though their's does. So sometimes she ha...
I am on an old phone with Android 9, when I receive RCS attachments, either via wireless or through data, there is no way I can download an image. I click the download then it spins forever but nothing happens.I checked my profile in messages, and RC...
I am a PM subscriber and want to change my wife's phone from Rogers to PM. Do I need to set up a unique account for her or can I add a second phone and subscription to my account?Thanks
Hello, My current plan is $15 per month for 250MB data at 3G speed. If I am going to upgrade to one of the 5G plans, can I still use the current SIM card? Thanks.
