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USA add ons

PMcTiernan
Great Neighbour / Super Voisin

Anyone having issues trying to buy USA add ons ? i have more than enought cash in my account and when I click on "purchase" it shows $15. deducted from my account but service isn't added on. It's been 2 days of trying and same result. Of note even though it states cash was deducted

2 REPLIES 2

Chalupa_Batman
Mayor / Maire

If you're using a PC to purchase, try going into your browser settings and clear the cache. Then restart the browser and try again. This site is known for caching issues. Also, you can try using the app instead. Let us know if that works.

Handy1
Mayor / Maire

@PMcTiernan  Rebooting the phone , also note if your trying to re buy a very same US add on you need to wait 24 hours after the first one ends to rebuy or choose a different IS roaming add on . Only way to get same add on back to back is with help of support 

send  a  private message   To CS_Agents

⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️

                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

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