12-31-2023 02:38 PM
Anyone having issues trying to buy USA add ons ? i have more than enought cash in my account and when I click on "purchase" it shows $15. deducted from my account but service isn't added on. It's been 2 days of trying and same result. Of note even though it states cash was deducted
12-31-2023 02:52 PM
If you're using a PC to purchase, try going into your browser settings and clear the cache. Then restart the browser and try again. This site is known for caching issues. Also, you can try using the app instead. Let us know if that works.
12-31-2023 02:51 PM
@PMcTiernan Rebooting the phone , also note if your trying to re buy a very same US add on you need to wait 24 hours after the first one ends to rebuy or choose a different IS roaming add on . Only way to get same add on back to back is with help of support
send a private message To CS_Agents
⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437