Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
How to get net work connection when I get error 7b1
I just tried changing my subscription using my existing public mobile SIM card however it said not valid. Then I tried selecting eSIM & now it’s telling me my number does not exist to transfer to the new plan?? It won’t let me revert back to my accou...
I bought a 15 day US roaming in Canada before I left for Arizaon, I expired yesterday and I cannot seem to add it again. What's wrong? I tried online and *611
Hi, trying to solve a time sensitive deal offer and submitted two separate tickets for resolution, no CS contact in any way, took screen shots of ticket info, so being time sensitive, this is not a great situation to be in, to hope someone maybe ...
I activated my sim card two days ago, but only can send/receive message. No phone and data services. Please help.
I just signed up for Public Mobile today. The esim ended up not working. I went back to my email and scanned the QR code but it just kept telling me to contact the carrier. I tried numerous times to submit a ticket but I was unsuccessful. I just want...
Hi,The app will not allow me to activate. It just shows a blank screen when I login. I need some assistance, as I purchased the plan 2 days ago and would like to port in from Koodo. Can someone please reply with next steps? Unfortunately I think this...
I will be sending a new client to the Walmart phone center to join PM. Will they accept my code so that I get the rebate on my PM account. ThanksPJ
How can I speak with a real agent? Otherwise I will complain!
Hi,I new here so please bear with me. I noticed everyone has a nickname under their own name. Such as good, neighbour, good citizen, model citizen, deputy/mayor etc. What are the names referring to? some sort of status on the community threads?
The How do I check if Public Mobile sim is compatible with the phone of my wife?
If I have a Samsung A8 that is only 4G capable and purchase a 5G plan (as I plan to upgrade the phone in a few months) Will the phone just use data at the 4G level or do I have to find a 4G plan.
did this add on 3 days ago Unlimited U.S. Talk, Text and 3GB Data Bundle im from canada but in florida and only text will work cant make calls yes i restarted phone and am on us roaming and at&t
Hello,I changed my plan in November and up til now I haven't been able to use any of my data. Any ideas what I could do to remedy this? Thank you
I was trying to port my italkbb phone # to PM during a new sim card activation. To confirm for full access , PM sent a code to my landline, and ask me to fill the code to PM app. But, but it was impossible to receive the code from my land line phone...
Online it shows $34 plan with 50gb data but when i tried to change my plan, it doesn't show me that plan. looks like some plans are only to attract new customers?
i bought 3gb addons and they charged me 90$. What i need to do ? to do to remove 60$
It's my first time with Public Mobile. Today my account is active, and waiting for agent help to transfer my number from Koodo prepaid.Now I'm holding two numbers as I was told, I had to get a new temporary number instead of transferring.Is there any...
Help please I just transferred my number from lucky to public yesterday and since than cannot receive calls or texts
I'm not able to make any calls after I transferred my phone number from Freedom to Public Mobile. Everything is working fine except I can't call anyone. Can I get help on this?
I signed up for the $34 40 GB plan + 5 dollar sim and now see they offer 50 GB + free sim.Are they able to switch me over? I have received my sim but have not activated it yet. edited by comptuergeek541: category labels corrected ("Community" isn'...
it's been painful. can't find the option to cancel the subscription.
It took a few days to get my subscription activated then they did not port my service for a few days. I finally sent a message and the next day my former provider sent a text asking for authorization to port. I didn’t see the text and didn’t respond ...
Public Mobile is advertising a 4G/30 GB plan for $29 for new customer. Do I need to discontinue my current subscription (3G 3GB $35) to get it or is there a way to switch without sevice disruption or a move to another carrier for a month or so? Than...
I just subscribed to the 40gb/$34 per month a couple days ago. I saw that there is a new deal 50gb/$34 per month. I ordered the physical sim card and I have not received and activated it yet. Is there a way to change the subscription to the 50gb/$34 ...
Hi all, I joined moved to Public Mobile yesterday (12/28/23) with a cheaper ($24 + tax) plan. I discovered that Public Mobile network is weak in my area (Burnaby, BC) and I had to move to a different provider that has better network here. I moved to ...
Trying to migrate to new 39$ 50gb plan, but subscription just started new month ,no text notice, as usually got in past as an upcoming warning,,, app on android opens with wife's account all the time, regardless, of whose saved username password is ...
I accidentally changed my number can i get my old number back
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