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Time to activate new SIM card

Andrew80
Great Neighbour / Super Voisin

I've ordered a SIM card and received it in the mail. I will be traveling however for 2 weeks. How much time do I have to activate it? Can I do it once I return from my trip?

5 REPLIES 5

HI @Newton99 

yes, he can.  But need agent help.  Better to do it before activating the sim card

please submit a ticket with CS Agent using this Chatbot link:  https://widget.telus.tiia.ai/publicmobile/publicmobile.html  Type the question "Submit ticket", Then click the following in order: "Contact Us" ,  "Other",  "Log In".  
If any issue with ticket submission, you can  submit by direct message:  
      https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

@Newton99  If the SIM card has already been activated then one can change plans any time and it’s advised to to do for next renewal and not immediately or you lose money in your current cycle 

Newton99
Good Citizen / Bon Citoyen

Do you mean he can still change plan before activate the PM card? If the card was activated can he change plan anytime without order a new PM card?

BKNS27
Mayor / Maire

@Andrew80 

Yes, keep in mind that there are no expiry date on the SIM but there are expiry date on the PM promos for new activations.

Handy1
Mayor / Maire

@Andrew80  Yes you can wait to activate when you’re ready and remember you need to do so on the PM app . And don’t forget to look around at who’s got the best deals it’s not always here 

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