Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
I've paid for 2 phones for grandchildren. I'm going to cancel the account, not paying any longer now they are young adults. Can they create an account but keep their old number.
I need some HUMAN support to log into my account and cancel a subscription. I'm not able to log into the app via phone as the eSIM was purchased for a friend and they are no longer here.I cannot create a service ticket due to issues with the websiteI...
duplicate thread
Hi there, my friend showed me this deal for Can-US-Mex ,$29. I don' t see it on my plan. To confirm, I can use this plan while in the US?
I have enough points to get data, calling and text messaging in the US (the one worth 25 pts) but had a few questions! I know my add ons are only valid for 15 days but do I get to choose when the rewards are activated when I redeem? Fore example, I d...
My payment was due today it was scheduled to automatically come out of my debit card. I forgot to add funds as I don’t use that account much. I received a text saying your plan did not renew but when i go to website or the app to make a payment it s...
On Nov 23rd, I successfully completed a purchase for a 15-day add-on. Currently, I'm still waiting for it to take effect. My Account says I still have $30 available but twice, actually, I have put the add-on in my cart and completed the purchase. Wha...
I subscribed with public, I was referred by another account but I didn't get my 10 dollars in the account
How do I transfer my esim to my new phone when I don't have access to my old phone anymore
I changed my plans but it looks same
I have responded " Yes" and my older service provider has approved my request and its been few days now but my incoming isn't working and I believe my number isn't fully ported out.
How can I not get offered a 19$ or a 23$ plan when I currently pay 24$Those plans are NOT listed as "new activation only"Money grab to maintain your plan or a higher, more expensive plan, it sounds like a scam to me and feels like the CRTC and/or con...
Same thing here. I just subscribed Public Mobile using eSIM and got this same message. How do I fix this?
Hi, are there any restrictions on the Black Friday plans? Tried to change my plan to one of the sale ones but they were not an option ?
I applied for plan with esimI can't receive sms or calls I can't complete id verification for my account I can't speak with a person only chatbot.I already paid for first month.
If you subscribe to a basic Public Mobile plan with little to no data can it be turned off ? With other providers we were able to turn off data so there wasn't any chance of a data overage. Or if you reach your limit is data simply turned off automat...
There is no Public Mobile user can dial and get thru to any number starting with 782-899. Both my children have phones with this number and I cannot call them. I get the message “sorry the number Cannit be completed as Dialed” yet they can call me. i...
Why it takes so long? I don't have phone service since Nov.13
I'm currently paying $36 for Canada+US calls and 50GB dataI see a promotion Canada+US+Mexico and 50GB data for $35.I don't care about $1 difference, but I really need Mexico for the upcoming trip.How do I add Mexico to my plan?
Hi,Girlfriend is having issues connecting to public mobile. Its now asking for PUK code, please pm how to go from here.
While in Mexico, Has anyone used the new Can U.S. Mexico plan and does it work good?
Hi, just wanted to ask if the $35 plan is for 90 days (min 3 months) or whether I can revert back to my old plan ($29) after this? I’m planning to go to Mexico next week so this is probably cheaper than getting any eSIM from Airalo or Mobi based on ...
How can I know my PUk code? I recently transferred from other courier to public mobile, my connection is still … and I cant contact anyone cuz my sim is locked.
Hi,I am trying to activate my eSIM and transfer my current phone number from Virgin Mobile, but I am running into the following issue:To do this activation/transfer, the PM app asks me for a 13-digit contract number from my current provider. But my V...
I'm in LA. I have data and SMS, but no voice calls. I'm on T-Mobile LTE network. Other networks don't work.
Why is that it’s showing that I have used 75% of my data when I recharged 3 days ago yet my data history doesn’t match?!
Im already on a $19 plan and wanting to switch to this plan cause of the long distance calling. Does this plan include VM (doesn’t really say), plus why does it say that I’ll earn $1.75/ month in rebate. My current $19 plan only earns 0.95 cents. Jus...
HiMy new provider sent a SMS to my phone to conform transfer my number to . But I I am not getting that SMS!Could you please release my number or Port out to my new provider?Thanks
Cell giving lot of issues. Incoming and Outgoing calls unable to hear on a regular basis. This has been an going issue. Its frustrating. Any help getting this fixed would be appreciated. Thank you
