6-digit code

[Kristin2]

Where do I find the 6-code to confirm account and get full access? It says it is sent code to new phone number but no code arrives…. And I can’t go any further… help please

[Kristin2]

I’ve sent another PM to agent. 

[slusagm]

sorry @Kristin2  for the confusion.  Yes, the original posts was not correct. Those option won't be there as you have not completed the first time validation.  The Send email and Send voice message option will only be there if you completed the first time 2FA via SMS

and yes, you need to reach out to PM in your case

[Kristin2]

Click on "Didn't get Code" and see if there is an email option. If it's not there, create a ticket this way.

there is no “didn’t get code” option… only a “re-send code”. 
Honestly, this service is crap. It shouldn’t be this difficult to activate a simple SIM card. 

[Kristin2]

Thank you. I’ve sent massage to agent.

[Chalupa_Batman]

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@Kristin2 wrote:

Where do I find the 6-code to confirm account and get full access? It says it is sent code to new phone number but no code arrives…. And I can’t go any further… help please

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Click on "Didn't get Code" and see if there is an email option. If it's not there, create a ticket this way.

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