How to change the activation date of a new subscription

[green3]

When I changed to the Canada-us wide plan, I chose to activate it on the next renewal date. But now I need to go to the US in a few days, is it possible to activate the new subscription earlier? 

[hairbag1]

@green3 

you can...but you pay right away and lose any balance of data  in old plan. No refunds or pro-rating here.

ed...ahhh Canada / US plan. You'd need to message Customer Support as advised above. For a short visit to US, you could also just buy PM 15 day add-ons  for a quick visit.

[hTideGnow]

HI @green3 

are you trying to change to the $34 Canada-US plan?  I believe it is no longer available as promo ends., so you cannot cancel it and re-submit change plan again.  I would ask CS agent to help.   please submit a ticket with CS Agent using this Chatbot link:  https://widget.telus.tiia.ai/publicmobile/publicmobile.html  Type the question "Submit ticket", Then click the following in order: "Contact Us" ,  "Other",  "Log In".  
If any issue with ticket submission, you can  submit by direct message:  
      https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437