Cannot sign in

[LCheng]

My account is locked. No matter how many times I tried it always said to try after one hour. I have tried after 3 hours, after one night, after 2 days...but all failed. It is keeping to lock me out. Tried to connect to Chatbot, still ask me to sign in but my problem is I CANNOT sign in!

[Terryscell · Accepted solution]

Have you tried "Forgot Password"?

Just be sure to wait until you get a confirmation e-mail.

[LCheng]

Thanks. Sent it now.

[Handy1]

@LCheng  Yes chat bot dosent always work . You can use this direct link to support it will work give it a try 

send  a  private message   To CS_Agents

⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️

                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

[TheSterlinger]

You can submit a ticket to a Public Mobile CS agent and they can help you unlock your account.

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437