Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
Hi, I am living in Edmonton and I would like to change my phone number, my question is could I select any 'city' area code within Alberta or I must select Edmonton area code? I personally prefer to select another city area code within the province to...
I top my account and I try to use google search it’s telling me no network? I‘ve submitted a request to help desk but the response will be in the 48 hours . I need to use my phone now not 48 hours ? Any help will be appreciated,thanks?Abe
I just activated a new sim and it worked. After few minutes, it is showing not registered on network. Now I can't call or send sms. Please somebody help
Can someone help me out trying to get these fine details straightened out.I am thinking of getting the $50 plan that comes withUnlimited Talk Canada & US ⁶Unlimited International Text and Picture MessagingDoes it mean I can call anyone in the USA and...
after I had problems porting my rogers number to my new phone to PM, how do I know when my number has been posted??
Any way to add a referral code from a friend after activation?
My sons plan only has 250 mb. Is there a way to block their data after 250 mb being used?
I activated an account on public mobile on August 30. As soon as I did I saw the promotion to get the second month free of done by Sept something. I clicked on it but since I had already activated I don’t know if I’ll get it, even though it was durin...
My current promotion plan will be expired soon( $30/m, 5G for 8 months), so I'm thinking to downgrade it to a $25 or $15 plan so that I can save some money. I don't go out very often, mostly study & work from home, I'll go for a grocery run on a wee...
forgot security questions
I activated my sim card on 3rd of September with the $ 40 plan. And paid for the sim card and the plan plus tax $52.5 . And then i purchase $ 30 plan for my next cycle which will start on 3rd October. My question is how much do i need to pay cause i...
I paid for a sim card ,i received deducted email from my bank but transaction not successfully done .public mobile showing zip code not match
I have not received credit for my last friend-referral. I need a moderator to look into this. Thanks
Hello all. Found out my SIM card was hacked into, and therefore my paypal etc have unauthorized transactions. I'd never heard of this before. Anyways, I got a new SIM card and also changed my number. Wondering if there are any other steps I need to t...
Hello, I just signed up with public mobile from freedom mobile and i would like to know the offer which store gave it to me that my second month is free. I am not able to see anywhere in my account. Can you guys please let me know where can i see thi...
I've had people text me and it doesn't arrive until hours later, sometimes not at all. Is there any explanation for this? This doesn't happen between my friends when texting each other on other networks like bell/rogers, only with my phone which shou...
Hi, How do I activate my new SIM card ? When I try to do it the system wants me to set up a new account. My SIM PIN is: edited by comptuergeek541: information removed
Hey guys I'm wondering if there is somwheres in my account that would tell me how long I have been with PM.
Hello: I suspended the account 2 1/2 months ago, my plan is 25$ there is balance of 30$ in the account. it says that I have until sept 22 to activated to keep my number. I try to active my current plan it is asking to make a payment can somebody...
Have just setup new account but not receiving PM confirmation email.
How do you set up autopay through BMO account?
I ordered a SIM over two weeks ago and it still hasn't arrived. What do I do?
I cannot receive incoming calls on my cell. It was activated yesterday approximately 5 pm,
Hi to all...My Account is paid up to date yet I am receiving a 'No Service' message.I tried powering off the phone, removed & reinserted the Sim card.Turned the phone back on & still 'No Service'.Does anyone have a suggestion on how to resolve this?T...
I purchased a 1 gig add-on like I've done so many times before. This time my data isn't working even though it shows up in My Plan & add-ons and the transaction did go through. I'm not sure why this happened or how to fix it.
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