01-10-2022 08:44 PM
My son has the $15 plan. Does this enable him to text within Canada? He says he can't send a text with his iphone on his new Public Mobile Plan.
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01-10-2022 08:57 PM
If you turn iMessage off and enable both SMS and MMS your son will be able to send/recieve picture texts as well as regular texts unlimited. While MMS requires mobile data to be turned on they do not count against the plan data on the account. The data used for MMS is run thru a separate server so even if all plan data is used in the account MMS will continue to work.
01-10-2022 08:50 PM - edited 01-10-2022 08:51 PM
your plan $15
100 minutes Canada-wide minutes
+BONUS 250 MB with AutoPay
Unlimited
Incoming Calls
Unlimited
International Text and Picture Messaging,
you can try reseat the SIM card and Make sure your phone is off before removing your SIM card,
1. power off your device
2. take out the SIM card,
3. waiting a 1 minute,
4. put it back and power on,
5. toggling airplane mode off/on,
Go to Settings > General > Reset > Reset Network Settings.
This also resets Wi-Fi networks and passwords,
or visit Here link,
APN Settings On An IPhone click Here link,
Ensure you have the correct APN settings by visit Here link,
Select the brand and model of your phone, After doing so, you will be provided with the exact APNs required for your phone on our network.
and try manually selecting network "3G ONLY"
for iPhone visit Here link
or Here link
for iphone go to Settings > Messages > To turn iMessage on or off,
Turn your data on to send a Picture Messaging in world-wide,
if your data is off and your home internet Wi-Fi is on is not going through the Picture or a video messaging,
you have to do this to going through you will need to turn your data on to send a Picture or a video messaging in world-wide,
and do Rebooting your phone ,This is quick and simple,to refreshing your network,
*what is meant by rebooting the device turn off and turn it back on...
for more information about Managing Your Data Usage visit Here link to save your data...
and turn off background data, to save your data.
when your minutes or data limit used all, is will be off until next renewal cycle,
at public mobile 30 day Prepaid Service No fees extra charges..
01-10-2022 08:49 PM
@DReimer wrote:My son has the $15 plan. Does this enable him to text within Canada? He says he can't send a text with his iphone on his new Public Mobile Plan.
Was there a previous phone number connected/registered to this iphone prior to your son's Public Mobile number?
If so, set up your phone number On your iPhone:
If you turn your data off occasionally, then it is recommended to turn off iMessage altogether and use regular text messaging instead.
To do this, go to Settings > Messages and toggle iMessage off.
If you prefer to use iMessage, then you can perform the following steps to fix the issue:
01-10-2022 08:47 PM
@DReimer wrote:My son has the $15 plan. Does this enable him to text within Canada? He says he can't send a text with his iphone on his new Public Mobile Plan.
Yes. This plans allows text messages while your son is using the service in Canada. These text can be sent by someone else who is anywhere and your son can send an outgoing text message to any destination.
01-10-2022 08:46 PM
Yes, SMS is included for free
very likely your son is using iMessage. If so, he needs to have wifi or data for iMessage to deliver
01-10-2022 08:46 PM
Yes the plan does have unlimited texting. Have him try his SIM in another phone to see if he can text from it?