Resolved! Account is not suspended. But cell service does not work.
Money on account. No cx service. Need HELP
Forum Posts
Coupon balance
I have some amount on my account from the coupons, over the payment i made for my plan.How can i use this amount to pay my plan as i do not want to use my card untill this amount is drained. The coupon is activated and amount is deposited in my accou...
Cannot Send Text Message
It seem like I could not send text message out, however when I check my usage, I do not believe I used up 50 text message unless they count incoming text message too which I thought it's free. Why am I not able to send outgoing text message???? Anyon...
Resolved! Cancel add on and change to roaming add on
I found out that the US Canada add on isn't what I really need. I need roaming for texts and Netflix 1. Can I cancel one and add the other. 2. Can I renew my roaming add on while I am in the States as I will be there longer than 10 days.
Possible data breach in self-serve?
Hi All, Just a reminder that, I recently installed a Google Password Check up chrome extension to check if your password has been possible compromised. And I found...Here is the Chrome extension, in case you need it...https://chrome.google.com/websto...
Resolved! Mod
How do I connect with one of the MODs
Upcoming Promos
Hi Since you cant call anyone in a call centre?How do you inquire about upcoming switch carrier proms
Freedom Switch Promo
Has anyone heard of any promos for switching to Public from Freedom. I read threads from RFD site but not sure if valid
Coming as a new perspective customer
HiI plan on becoming a new public mobile customer is there anything current customers do not like about Public Mobile? Its always hard to move to new territory with no history.
Phone will not accept calls!
I recently recently reinstated my service to avoid loosing my number before the 90 day deadline! Everything seemed to work fine but when I called my nbr to ensure it was working all I continue to get is a busy signal, no ringing and no voicemail!How ...
What do you like best about Public Mobile
Just curious was going to switch from Freedom for the Public Mobile better coverage on the Telus Network. What do you like best about Public Mobile?
15.00 addon long distance
I’m currently in Florida and had to reinstate my service as I was nearing the end of the 90 day restriction. Once my account was reinstated I purchased the $15 add on that gave me 400 long distance minutes but unfortunately it doesn’t work her in the...
Signing up
Can you signup through a agent like pc mobile store or does it have to be online t
number change
I previously changed my number without a problem when my phone was stolen. But now I'm being harrassed & would like to have it changed but it keeps failing. So fustrating
Resolved! Sims card/ plans / phones
Just wondering why public mobile charges 10.00 for a sim card when Rogers stores gave them out for free. Will Public Mobile match a freedom plan? Where is the best place to get a phone with a public mobile contract. Ie mobile stores in great canadian...
How to operate forgot password or security question
20 times asked this question but no reply What are you doing
Good experience @ WOW! mobile Markville Mall
Hi All, If you're looking for a good place to buy a public mobile SIM, definitely check out WOW! mobile @ Markville Mall. I simply asked to purchase a Public Mobile SIM card and with no questions asked, they sold it to me right away. No bull sales pi...
Free 30 days
So I signed up last month and got told I'll get a free month and I need it and it's not working has my phone should be can someone tell me how to get my free month I need my phone working asap
Is it possible to order a new SIM from self serve account with account credit ?
After encountering hassle with purchasing SIM without activation from retail vendors, I verified the option to order a new SIM from self serve account with existing account credit. However, I don't find an option.Note: new SIM to loop in my friend to...
Love Public Mobile
I started with Public Mobile based on a recommendation from a store person, and I'm so glad I listened! Have been really happy with this company so far, service has been excellent and the plan is great for my business needs at the current time!Well d...
Sim Not Provisioned Error Message Help
Hi, I have been using the same sim card for a while and suddenly it stopped working the other night. I tried using it in another unlocked phone and it it said "Sim Not Provisioned" I looked up this error code and it said it for new sims or suspended ...
Resolved! No Text Message but can use make phone calls
I set up with Public Mobile last night. I entered my old phone ESN online when I was setting with Public Mobile as it asked if I wanted to keep my phone number and it asked for the current provider. I was using an older phone with my current proivide...
Resolved! Android Pie upgrade - any issues with Samsung s9plus?
Has anyone experienced any issues with upgrade? Thanks
Purchased US Roaming Bundle
Purchased the Us Roaming bundle (Talk Text 250 for $20) before leaving Canada earlier today (Sunday) as I needed it to work asap when I entered the US. But when I got here it was inconventiently not working. As per my payment history & visa payment h...
Resolved! Out of Service it seems
When others call me my phone dosen't seem to connect. What might the problem be?
AWFUL HELP RECIEVED
ive had trouble with my plan not giving me all the content i pay for. i have tried contacting moderators 3 times now and all they do to help is say they troubleshooted my account and to restart my phone. after that i turn on my phone and boom back wh...
Resolved! No Data
Have Samsung Core LTE G386W. Just signed up my wife and I and her Moto phone works fine but mine has No data. Was on Telus before so this shouldnt be an issue. Have created an APN that was suggested by others in different threads but to no avial. Und...
Can I refer to a friend after I've registered?
I just registered and realized I didn't give my friend the reward but I've only been registered for a few hours now and I wonder if I can go back and use my friends number
Resolved! Add US talk & text?
I'll be travelling to the US soon and wish to add US talk and text to my plan. How do I do that?
