chose wrong add-on just now

[TCsafeway]

Debit made how to reverse

and then select correct one

[TCsafeway]

Problem. Add-on switch completed. all is well

just told to reboot phone

for US min instead of US roaming

Tks all for yr solution assist

[TCsafeway]

secs ago CS_Agent provided correction by reply to him.  awaiting now.  

[Handy1]

@TCsafeway  Just wait for response explain what’s happened and ask them to reverse it for you or give you a credit on your account to re buy the proper add on you wanted .

[TCsafeway]

I just submitted a verification code sent as text msg

and sent msg to CS_??

"what next?"

• suggest Faq what to expect
•  

[softech]

@TCsafeway support usually reply within couple hours.  I suggest you to simply come. check every hour or so to check 

[TCsafeway]

watching envelope btw

[TCsafeway]

typical response time?

should I stay logged in here?

[TCsafeway]

Used yr link msg sent CSagent. awaiting reply

[Handy1 · Accepted solution]

@TCsafeway  Reach out to support they should be able to help you 

Getting support / submit ticket

• Get support by starting a conversation with virtual Chat box /SIMon. Click here                 

Or while your already here and logged in the community

• you can send a private message   To CS_Agents by clicking here.

  Watch for reply top of page to the

   Right ( envelope image )