Incorrect Plan

[VictoriaMarie]

When I signed up, I chose the wrong plan by accident. How do I switch to the correct plan? I meant to select the $29/month option with 30GB of data.

[huggin1]

If you can look into "My Account", try to click the icon "change subscrition" then choose the right one to switch it youself.

Otherwise contact CS_agent for help, All Public CS_agent is very nice!

[hairbag1]

@VictoriaMarie 

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@VictoriaMarie wrote:

Thanks, I will do that.

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watch the little envelop icon on top right side of page will be highlighted when they respond. Make sure to include as much account info when you message them...ie: phone number, account number, old cell provider ..etc.

[VictoriaMarie]

Thanks, I will do that.

[hairbag1 · Accepted solution]

@VictoriaMarie 

you can try to message the Customer Support agents using this link...

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437