Virgin sent a text to me at 2:00 in the morning to confirm the transfer and gave me 1 hour and half to reply. I was sleeping an missed the text. Now they want me to have public send the request again... how do I do that?
There is a number to call to talk to live support, they can re-trigger the process for you. I will message the number to you via the Community inbox ( https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage ) . Check the envelope icon on top right. Call them and get it fixed
