New number ported from Freedom

[NoorUlHuda]

Hi,

I ported my number from Freedom. Outgoing calls are working (weak receiption) but incoming calls are not working

Plz help

Noor

[softech]

@NoorUlHuda for weak reception, what brand and model of phone do you have?

for incoming calls, you likely missed to reply Yes to a Freedom text to approve porting and porting was not completed.  I will send you a number to call the porting support team

[Handy1 · Accepted solution]

@NoorUlHuda  Did you missed the 90 min window to reply yes to the port request text ? There’s a number for live support to re start the port process 

will send it to you private message