HELP! Porting Number

[RooG]

We were porting our number from Telus when our device died. By the time we got it charged back up and logged back in, the porting transfer code had expired.  We called Telus, and they told us to contact Public, but we cannot get a hold of anyone in customer service.

[softech]

@RooG 

There is a number to call to talk to live support,  they can re-trigger the process for you.  I will message the number to you via the Community inbox ( https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage ) .  Check the envelope icon on top right.  Call them and get it fixed

But if you are unable to reach a live support with the phone number I sent you, please message the the support team using this link instead:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
**After opening the ticket, please monitor your community inbox (envelope icon on the top right), the customer support agent will get back to you in sending a message there.