Hi Community,
We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails.
Why does this matter?
If you encounter any dif...
Hey Community,
We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update.
I...
I will randomly not be able to make phone calls. It tells me that there is a call failure.I took my SIM card out and put it in another phone and it did the same thing. I can sometimes receive calls but often it says to the other caller that the call ...
I would like to get my SIM card. I paid for it with paypal. They would also like to know also. It is only $5:00 which paypal will refund me. From all the reviews I’ve read there seems to be an awful lot of problems. Not pretty well dont no if I reall...
Look, I understand that Public Mobile, while owned by Telus, doesn't mean I'm getting the same level of service as if I was on a Telus account, but honestly, since switching to Public, my cell phone service on phone calls is entirely unusable. People...
My phone is out of comission and I'm unable to get a new one for a couple of days. Can I call forward my calls to another number without the phone in hand? Thanks, Lee
Never got my SIM card after about 3 weeks and counting now.. this is all a joke want my money back and can’t seem to be able to post a ticket. It’s only 5 bucks but it’s a matter of principle!!!
I upgraded from 3 to 15 gb data 3 weeks ago but my access ended at 3 gb. Have tried a Ticket and writing customer service. Last ditch effort here before just finding another service. Any suggestions appreciated!
I can't make a call because of the payment issue. I was going to sign in on public mobile online for payment, but I can't get into my public mobile account. I think it's locked because I haven't used it for a long time.
HelloI swapped out a new sim card as I couldn't find my original. I went online and registered the new sim. Unfortunately it is not working How do I get someone to fix this? Thanks
Hi, I have free bonus International calls minutes, but for reason i am unable to make calls. I checked and i have enough minutes to meke International calls. I used to make calls, but not anymore.Thanks Iqbal
i am in florida for the winter - and haven't used my phone since the end of january... i left $10 on the acct so hopefully they wldn't close it - but that i cannot access it now... makes me fear they have... (ps: why don't they offer a seasonal suspe...
I found a better value plan with Koodo ($39 20 GB) and since Public Mobile is not giving me the option to switch to their promo plan ($40 15 GB), at least in my user dashboard, I'd like to know how I can make sure all is well and paid when I switch t...
hello everyone: As. Brand new customer, I am posting this to hopefully help others that are new, first of all, I wouldn't be up and running but not for the 5* service given to me by the Amazing Public Mobile staff! Also before you sign up gonagead a...
Hey community I know that US roaming can be a hit or miss affair these days , but a friend of mine just called to ask me if roaming works well in Nashville as he’s going there for 10days and if it’s worth getting or just use wifi where it’s availabl...
hi,I'm not sure what happened here, but I've somehow managed to rack up an insane amount of data within 5 days, and it's very unusual for me so I'm naturally very concerned. I looked into my data usage and I'm not sure where it peaked suddenly with a...
