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InternM010 · 09-01-2023

I noticed that upon switching to a 4G/LTE phone plan with Public that my service reception has been consistently 1-2 bars compared the signal strength prior to the plan change of average 3-4 bars. I have screenshots showing signal strength taken from...

InternM010 · 08-31-2023

I got this deal/promo text August 30th: For context, my plan was set to renew August 31st. So basically I got this promo text from Public Mobile the other day, stating that if I responded “YES” I’d get a 4G phone plan for $35/month. However on renewa...

InternM010 · 06-22-2023

EDIT: It was sorted out on its own without doing anything. There is no official solution to this post. My data usage is showing as a full red bar and saying I only have -331.34 GB left. Doing the math I should have 711.66 GB left (1024 - 311.34). Not...

InternM010 · 05-24-2023

I cannot view my data usage, it just says NaN with no numbers or filled bar portion. I saw on a similar post that its a common issue and I need a ticket to solve it. Help Public support!

InternM010 · 03-10-2024

I really don't see how forcing people into the points system rewards loyalty and encourages customers to stay. Now I have more reason to shop around for the better deal. I think Public is going to lose a lot of customers going forward unless they can...

InternM010 · 03-10-2024

I really don't see how forcing people into the points system rewards loyalty and encourages customers to stay. Now I have more reason to shop around for the better deal. I think Public is going to lose a lot of customers going forward unless they can...

InternM010 · 09-04-2023

@will13am wrote:@InternM010 , your troubleshooting of whether to connect to Public Mobile automatically or manually does not affect signal strength. As already mentioned the 3G/4G/5G labeling of plans is not indicative of which network you connect t...

InternM010 · 09-02-2023

I'm going to have to wait and see if any issues emerge with perceived slowness and dropped/choppy calls. I just renewed to this new plan on August 31st so I haven't used much data or made many mobile calls yet.

InternM010 · 09-02-2023

Thanks for the help. I'll see what I can do based on your advice.

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User Statistics

User Activity

Low Signal Bars LTE vs. 3G Plan

Plan deal didn’t apply on renewal

EDIT - IT WAS SOLVED ON ITS OWN: Data Usage Glitch

Data Usage Appears as NaN

Re: Upcoming Changes to our Old Rewards Program

Re: Forced to switch to new points program!

Re: Low Signal Bars LTE vs. 3G Plan

Re: Low Signal Bars LTE vs. 3G Plan

Re: Low Signal Bars LTE vs. 3G Plan