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I was always getting 1.15 points per month, but in April, I only received 0.40. My plan has stayed the same, so I don't understand the reason for the decrease in points. Has anyone else noticed a drop in their monthly points?Thanks in advance for the...

I can't log on to my phone. I have the PUK code but can't get past the next step. I also can't change the address on my account to my current address. I'm trying to get a new physical SIM card mailed to me but I can't change the address on my account...

My points back went from 1.15 points per month down to 0.40 points.  I got my happy anniversary 10 points in December and recently referred a friend so I'm getting one point per month for that.  I don't think either of those things has to do with it,...

I haven't selected a new phone number yet, the bill was paid with my credit card.  I'm Porting my number from Virgin to Public.

Is that going to be difficult to do and use a referral code at the same time?  Or should my friend just sign up for a new subscription while porting their phone number from Virgin to Public to make things easier?