10-09-2024 03:50 PM
10-09-2024 04:22 PM - edited 10-09-2024 04:24 PM
@andy889 when you open the app to activate with SIM card in hand you will need to put the SIM card number in or use the camera option that’s there to input the sim card number for you . Then just follow the prompts . If you have any issue come back here and we can advise
adding you can buy PM SIM card from Amazon $4.99 or pick one up from Telus / Koodo store in person for $10
10-09-2024 04:20 PM - edited 10-10-2024 06:51 PM
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10-09-2024 04:08 PM
@andy889, First, confirm your number is eligible to port into PM (Public Mobile), (it is a Koodo site because both Koodo and PM use the same Telus system):
https://secure.koodomobile.com/checktransfereligibilityparrot/checkSingle.do
Also, make sure your old provider account is still active. Login to your old provider account and make note of the account number as you need this when you request porting
and when you are ready to activate, remember to download Public Mobile app and use it for activation
10-09-2024 03:52 PM - edited 10-09-2024 03:55 PM
@andy889 Not at all download PM app to activate following the prompts . You will have option to transfer number after you make payment ,keeping virgin sim active and in phone so you can reply YES to the confirmation text to port . Also only use virgin account number and ignore the IMEI . It’s not needed and only causes hiccups typically. And be sure to ask a friend for referral code to save you one time $10 credit