Hello Community, We’re thrilled to announce an exciting contest to celebrate our new CAN/US/MEX plans. Get ready to spice up your travel plans because we’re sending a lucky winner on a trip for two to Mexico. Who’s Eligible? New customers who purcha...
Hello Community, Due to a recent system issue, you may have received an email and/or text message incorrectly stating that your account is in suspended status. We apologize for any confusion this may have caused. To validate your account status, plea...
Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
I'm locked out of my public mobile account, I need help
Tried using apple with. itunes but iPhone 6 is still locked.Not sure whatto try now
Is Public Mobile My Rewards down?
Unfortunately I literally just days ago ported the numbers to Telus to solve this very issue, and PM instantly deletes all access to accounts. They even deleted access to my longstanding Community Account that I've had for many many years before I h...
I lost my old sim card and when I activated the new one, I had to choose a new numberMy old number was 778-xxx-xxxx and the new number is 236-xxx-xxxx Edit by Dunkman: removed personal information
Hi. This is for my husband. He had not used the site in awhile, he wanted to change his plan, used his email and password and it wasn’t accepted . He got locked out. Anyway to fix this? xxxxxxxxxxxxxx@xxxxxxxxx
My local Walmart (who supplied the last 4 sim cards for my friends and family over the last 2 years) tell me that Public Mobile is going with an online only model for obtaining sim cards and starting a plan. This is in contradiction to the PM websit...
Looking for a statement that shows my street address associated with my cell #.
I am looking for a copy of a monthly statement, last one is fine. I do not need my history usage as I am looking for a statement that shows the
My question is, are calls to the Telus help line free? I had to make a call to Telus regarding a service outage and I know that I was on hold for at least 20 -30 minutes and then spoke with them for at least 10 minutes after that, but that time n...
I am tryimg to activate my data as it is over and i am trying to contact customer support but it is not working
I lost my phone and got a new sim, while activating the new sim I got locked out of my account. Now every time I try to log in it says:Idk what to do or how to fix this. Please help
Hi its the first time ive been out of my data and it's disappeared from the line but i have lots of bonus data and i can't access it my phone wont work outside of the home.
When someone calls my phone it always goes to voicemail on the first call. How can I fix this issue?
Hello!I'm currently debating between keeping with my current rewards system or switching to the new points system. Would anyone happen to have any advice as to which they found to be more advantageous? Thanks!
Hi there, I didn’t sign up for the self serve account and moved out of Canada. *611 is not working outside of Canada. My monthly auto-payment is registered through my Mom’s credit card. How can I cancel the credit payments?
BlackBerry Classic SQC100-1 16GB Unlocked GSM 4G LTE Keyboard Phone w/ 8MP Camera - BlackI can't post a link to the phone for some reason. I don't know much about phones and was wondering if my current sim will fit in this blackberry?
I’m in Juneau now and have purchased US data roaming 10 days addon and voice and txt 10 day addon but my iphone X cannot connect to any cell provider here. aready try resetting my APN numerous time to sp.mb.com but no success, need help!
I have a LD voucher with a 16-digit number. How and where can I use this when purchasing a plan?
So, I left the country for 2 months (still not 90 days), and now I am back. I cancelled my PM number, and stopped paying because (I asked here) I thought I had 90 days to come back. However, now I am trying to log in to my old account to get a new ph...
...but are there any if I decide to upgrade after a few months of using a certain plan and possibly finding it inadequate?
Does anyone know if long distance charges apply on incoming calls from outside of Canada to my phone?
I recently registered Public Mobile account. I first got a new number, and completed old number transfer. I can call out and shows my old number on recipient's phone, but I can not receive phone call or text message, or send out message. Please help.
I forgot to type in for promotion code I thinkI joined public mobile on July 1st 2022Any chance I could get promotion
I was given a ticket but I haven't chatted with anyone. Ticket reference number: 192918-905Please let me know what I should do.
I guess it’s true I just received this email from Canadian cell supplies Last day to Submit Activation Form for Public Mobile Saving Plan Public Mobile is cancelling dealers account Canada wide. So no more Activations for Public mobile by dealers. so...
I have an account I opened for my son to use and I pay for. He is now able to pay for it and I would like to transfer it to his email and credit card to pay. What steps do I need to use to achieve th
Is there a way to get text message transcripts sent to me from a conversation that was previously deleted?
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