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[james-holding63]

Do you have an address on my order

[softech]

@james-holding63 

we are just customers here like you, but we are trying to help.

So, you have already placed the sim card order? if so, you have put in the address already.   You can also check with support for order status

            https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

**Monitor your Community inbox (envelope icon on top right) after the ticket is opened.  CS Agent will reply to you there

If you have not make an order with PM yet, I suggest you to buy from alternative sources for quicker turnaround

• local Telus/Koodo/Mobile Klinik stores: https://www.publicmobile.ca/en/bc/pick-up-SIM (call ahead to confirm availability ) 
• Amazon.ca:  https://www.amazon.ca/gp/product/B06X9ZGDWG/   (Free Prime next day shipping)
                              https://www.amazon.ca/dp/B07R6P5KBB/ (Free Non-Prime 7 days Shipping w/Amazon Tracking)

[dust2dust]

We don't. We're just customers like you but here trying to help our fellow customers. How long has it been? Are you not able to go to a corporate store (see bottom of page for Pick up a SIM card) and pick one up?

[james-holding63]

do you have an address where my Sim card is going to be shipped to

[BKNS27]

@james-holding63 

If you placed an order with your mailing address…I would assume so.

[softech]

@james-holding63

they should. what are you try to do?  have an invoice with your address?

Check My Account to see if they have your address in file.  Go to profile page, click on the pencil beside your name to check and update the address

https://myaccount.publicmobile.ca/en/account/edit/account-info