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@CS_Agent

FelixFox
Great Neighbour / Super Voisin

Hello! Trying to transfer number and messed it up. The eSIM changed when trying to reply 'Yes' and now it's been over 90 minutes, so I guess I need to retry it. Please help!

1 REPLY 1

softech
Oracle
Oracle

@FelixFox 

can you at least make outgoing calls with the eSIM?

There is a number to call to talk to live support,  they can re-trigger the process for you.  I will message the number to you via the Community inbox ( https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage ) .  Check the envelope icon on top right.  Call them and get it fixed

 
 
 
 
 
 
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