07-18-2023 01:13 PM
Hello! Trying to transfer number and messed it up. The eSIM changed when trying to reply 'Yes' and now it's been over 90 minutes, so I guess I need to retry it. Please help!
07-18-2023 01:27 PM - edited 07-18-2023 01:28 PM
can you at least make outgoing calls with the eSIM?
There is a number to call to talk to live support, they can re-trigger the process for you. I will message the number to you via the Community inbox ( https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage ) . Check the envelope icon on top right. Call them and get it fixed