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Can't call landlines

Aimee902
Great Neighbour / Super Voisin

Is anyone else having trouble calling landlines #'s? My phone, my partner's phone, my dad's phone and my daughter's phone (all on their own accounts) haven't been able to dial landlines for weeks now, calling other cell phones works fine! What can we do to fix this? I feel it's something on public's end to effect 4 different customers.  Have rebooted, have removed and re-inserted Sim... We are foster parents and it's really important I be able to get in touch with Landline #'s. 

 

@techsupport 

2 REPLIES 2

DennyCrane
Mayor / Maire

This happened to me once the other day, but that's the one and only time. And I assumed it was because they cad call control (a recording asks you to press a random number to connect the call). But my wife's phone (also PM) worked fine from the 5 feet away from me.

hairbag1
Mayor / Maire

@Aimee902 

unusual problem. Use this link to start a conversation with CSA..hopefully they can assist..

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

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