07-18-2023 01:03 PM
Hiii ...
I order a sim card one and a half week ago and didn't receive my parcel. Can you please tell hot to track it or get it?
07-18-2023 01:49 PM
It could take up to 3 weeks to arrive. SIM shipped by regular mail so no tracking.
07-18-2023 01:21 PM
SIM delivery is 5-10 business days.
If you have tracking number check with Canada Post. But I believe they are sent in an envelope without any tracking (cost more!). If you do not get it at the end on month, contact agent for replacement.
07-18-2023 01:14 PM
I don't know if it still works as a method but if you got an order number then you can go to CanadaPost and use that order number and then it will ask for a corresponding postal code and maybe it will show you some information. I'd be interested to hear your results if it is still a method.
Otherwise contact support
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437