Hello Community, We’re thrilled to announce an exciting contest to celebrate our new CAN/US/MEX plans. Get ready to spice up your travel plans because we’re sending a lucky winner on a trip for two to Mexico. Who’s Eligible? New customers who purcha...
Hello Community, Due to a recent system issue, you may have received an email and/or text message incorrectly stating that your account is in suspended status. We apologize for any confusion this may have caused. To validate your account status, plea...
Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
I bought a SIM card along a voucher few days ago and for activation the SIM I couldn't find voucher section and payed by debit card, would you please tell me what am gonna do with my unused voucher?
I currently have $6 off a month with old rewards, and if I change my plan right now I have to pay the full price, if I wait for it to auto renew will it take the $6 off? It also says I will lose my current promotion, what exactly does that mean
When I checked my usage history, I found 5-6 outgoing messages to 7723 everyday, anybody knows what this is about?
I recently transferred my number to a new provider. Is it possible to assign a new number to this PM sim? My account was just renewed.
Hello, My debit card doesn't work properly and I got a new one from the bank. Today it is my payment date and it is suspend NOW. I have updated a new card information. Does it charge automatic or I need to pay for it manual now? After paying the fee,...
Good Day, I paid for my usual monthly renewal on my public mobile account and I still have no data. I can text and make phone calls but the data isn't working. PLEASE HELP... Thanks!
I just seen the plan for student for $55 for 20G and would like to change to this plan but it's not giving me the option. What can I do.
my payment voucher says it is already been used and i just bought it
PM is now offering 3x Points-Back, on new accounts. On the $15 plan that amounts to a $2.25 credit each month.---In addition, do they still reward the new account welcome points?
Does anyone have issues with their automated payment? Been using same automated but did not work on August 18. Had to use a different cc and now it sending me text that payment is due but my account says active renewed till September 17
Just received my new phone and sim and wish to activate. I have an existing account with Public Mobile and that phone is dying. When I try to activate the system will not take my email address as there is an existing account. Do I have to cancel my a...
I can't make or receive calls but everything else works .
Hi,My credit card expired and now I can't access my phone. I'm trying to login to update but forgot which email and/or password I setup. After I selected Forgot Password and provided my (current) email address and a new password., the Login screen st...
is 4g faster than 3g for incoming calls . All calls go to my voice mail .
I have an iPhone 6S. It has started sending duplicate messages randomly. On my end it says the message was not delivered but the other person will get two or three of them. It seems to be only Android users that see this. My question is whether this ...
MY CARD EXPIRED… WISH TO UPDATE ACCOUNT WITH NEW CARD
So just to be clear after reading I can switch to the student plan (20 gig 4g 55.00 per month) and keep my old rewards program cause I didn't switch to the new rewards program
How can i buy more internet data?
Just wondering how do I change my 4 digit PIN? THANKS
I’m interested in getting an iPhone 12, is it compatible with public mobile?
Signed my wife up to Public mobile last month and set her up with the $15 plan, she doesn't really use her phone. But unlike myself, when I set-up her Pre-Authorized Payments, she doesn't get the $2 reward. Is that done now?
Mybe its been asked...I have been with public mobile a few years in Calgary.Will I note any speed increase by moving to the 4G plan?
Original account is Rutlandkid123, for some reason I was unable to login and I am not recieving any emails to reset my password. However besides that point I purchased us roaming while I was in Vegas and it did not work at all. I tried restarting my ...
I am having difficulty adding data to my plan on the new website because every time I attempt to do so in the self-serve platform, the squirrel, chestnut, and hearts logos override the the areas I want to access (to see my plan usage, add on usage, e...
i am unable to top up my phone with a payment voucher
Please help
One of my friends gave me a discount code but when i enter it, it says that it is not valid. Pls help.
I changed my number 2 days ago and now my service is just not working. I’ve had family call the number and some other girl picked up. Help I just wanna use my phone. I’ve got important calls to make.
add on not working. dose it takes some time to activate
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