I activated my account shortly before the free 2gb promo

[princessrgs]

Is there anything I can do to take advantage of this promotion? I’m loyal as heck. Thank you. 

loyal as in decades on telus 

[SallyHao]

I think it worths trying to contact the customer support through the Chatbot (SIMon) that can be found at the bottom of the website. Just see if they can add that promo to your account manually. A bit of bargaining would be required though, I imagine.

[will13am]

@princessrgs , there's really no loyalty department to speak to.  You could try using the chatbot link and initiating a support ticket.  

[dabr]

@princessrgs    You can always try your luck with customer support, no guarantees though.  Here's a link to the chatbot to submit a ticket:  https://www.publicmobile.ca/en/on/get-help