Retain my number

[Vhaenesir]

I’m currently subscribed to another line but I would like to switch and retain my number. Is this possible?

[softech]

@Vhaenesir most numbers can be ported into PM but there are also exceptions.  You can confirm the porting eligibility here

https://secure.koodomobile.com/checktransfereligibilityparrot/default.do

[Yummy]

- Get new PM SIM card.

- Open PM account and activate SIM. You would need unique email and to pay a bill right away for the next 30 days of service.

- For starters pick any phone number in your desirable area code. (You can initiate transfer number when you activate SIM but I personally prefer this way not to mess things up.)

- Verify all services work as expected: SMS/calls/Internet.

- Initiate number transfer from old provider; BOTH accounts have to be active and in good standing.

- KEEP old SIM in your phone; you will receive transfer authorization request very soon.

- Reply Yes to request within 90 minutes.

- All done; in a few hours your PM number should be your transferred number.

[fujiyama]

By “another line” do you mean with another company? If so, then yes, you can transfer your number over to Public Mobile. You can do this either when you register for an account here, or any time afterwards once you have access to a self serve account.

[dust2dust]

Yes it is. Buy a Public sim, have a credit card handy, have your account number of the old service handy, click on Activate up top and follow the steps. Leave your old sim in to confirm the transfer. The old account needs to be active (if not Telus or Koodo).