Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
I have a PM account however I had an accident on Sept 8 which required brain surgery. I am still in hospital recovering. My cell phone and the SIM card were destroyed in the accident. I have been paying for my service since the beginning of Sept, una...
Good morning, Ibought a iphone 8 from Public Mobile. Received it Nov. 12 and was impressed at how new it looked. Set it up and got it working, however the sound is very poor on it. I have tried googling suggestions to fix and finally tried a reset.....
I am a brand new Public Mobile customer.Can I still get the flash sale promoif I switched to Public Mobile this morning? I didn’t see the offer when I switched
When I hold the 1 it says ''voicemail unavailable'' and it says to go to menu-settings.When I go to the settings and there is nothing relevant that can resolve the issue? Whats going on I need my voicemail! What to do??
Hi there, my phone reset itself somehow and now I can't check any of my voicemails because my phone doesn't know the phone number. Does anybody know the number for the voicemail in Manitoba? Thanks! Candace
I wanted to change the account type today to a larger plan. Not only did it take my money it changed my plan and said my account is suspended and I have to pay more for a new plan. Can anyone help me.
How Do I ensure that my phone is unlocked?
I know it isn't anything "new", but you can get a bonus 2 GB on all plans $35+, including the price dropped $60 15.5 GB plan.New customers only. Must enter email address and enter code: 2GBBONUS when activating.
I tried logging into my account this morning to top up my account. I keep getting a message that the site is down for maintenance. I can not even use the *611 option to make my payment is this the only way I can make a payment?
Need a phone number to speak to customer service
I have been trying to reactivate my plan using the available funds in my account but I cannot do it. I get the error "Your account has already enough balance" and it won't let me go thorough.What can I do?
New activation. I can make calls, but can't receive calls!! Any help??
Right now I receive NO emails for topics subscribed to and NO emails for any PMs. What do do I have to “turn on” to receive emails for a PM only. Thanks.
Hi, got my phone suspended due to insufficient funds. I am enrolled in monthly Auto Pay program and I called Visa, there is no problem with it. What can I do about it? Thanks
How can I reactivate a new phone if I am away from Canada ..I lost my old phone and bought a new one but need to connect it to my public mobile
Hello everyone, I've been a Public Mobile user for about 4 to 5 years now and have always had good things to say about it. Internet was fast and without problems. I got my girlfriend to join as well. I love the rebates and everything. Unfortunately ...
I wish PM would add Call Control feature to its service. I have Call Control on my Telus landline and it helps to cut down on robocalls and spam calls. I think this service would also be a benefit to PM by reducing amount of wasted calls and traffic ...
Just got (Edit: an email) one. Use the email address to order a phone and a credit will appear well after. Edit: Seems it's on the CPO page. I got an email. I guess I'm subscribed to promotional emails.
I ported my number a few days ago from Bell Pay as you go. - I can make calls.- When I am called a message says "5ut1 You have reached a number that is not equipped for incoming service".- When sending a text, it says "sending" and then appears to ha...
I interested in huawei p40 phone,but huawwei.co was banned from 2019, so thire phones not allowed with google services, I want to know the pre-owned p40 phone also not with google service, right?
Well the title says it all. I am getting no response from customer support starting from yesterday. I have done all the usual stuff clear browser yada, yada, yada...secret/incognito mode, four different devices, three different browsers, you name it ...
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