New sim

[jillybeanr]

My account won't let me put my new sim card number in.

[Remember]

@jillybeanr 

check the update browser, open incognito mode,clear cache,cookie.  Login.

[GR]

@jillybeanr  it sounds like you have an account and you're trying to change the Sim card number?  I changed one last month for a lost phone and I had to contact a cs-agent because on the website I would input the new Sim card number and click save and nothing would happen

[hTideGnow]

HI @jillybeanr   to confirm, you have a Public Mobile sim card?  Brand new never activated?

did you try again using another browser? or maybe Incognito mode?

[dust2dust]

Are you currently suspended? Did you use lost/stolen?