Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
I forgot to type in for promotion code I thinkI joined public mobile on July 1st 2022Any chance I could get promotion
I was given a ticket but I haven't chatted with anyone. Ticket reference number: 192918-905Please let me know what I should do.
I guess it’s true I just received this email from Canadian cell supplies Last day to Submit Activation Form for Public Mobile Saving Plan Public Mobile is cancelling dealers account Canada wide. So no more Activations for Public mobile by dealers. so...
I have an account I opened for my son to use and I pay for. He is now able to pay for it and I would like to transfer it to his email and credit card to pay. What steps do I need to use to achieve th
Is there a way to get text message transcripts sent to me from a conversation that was previously deleted?
Hi,I purchased a U.S. Roaming Add-On on Sat. 9, but it did not work when I was there in the US despite many attempts to fix the issue, including restarting the phone and enabling roaming. How can I ask for reimbursement?
I hardly use my cell phone. I keep it for emergencies only. I just want to pay once and then forget about cell phone payments for at east a year (OK 360 days). Therefore, $15 + 13% HST = $16.95. If I make a single payments of $203.40 (12 X $16.95) o...
How can I actually speak or text with a real person? I’m getting absolutely nowhere with the digibot.
When we first got this plan, the speed profiles were limited to 1000 Mbps DL. It's now 300 Mbps. Did anyone get a notification about this?
Good morning,This morning my iPhone phone indicates "No Service" and Locked SIM. with the popup SIM is locked3 attempts remaining Could you kindly help me, please?Thank you in advanceBest regards,Ghanes
I own a Moto z xt-1650 and I was given this phone from a family member last month. Almost a month ago I purchased a Public Mobile Sim and when I insert it, it immediately asks me for a PUK code please help or I will be forced to leave and go with dif...
I was told today after I bought top up vouchers that public mobile is shutting down service next month. Has anyone else heard anything about this?
Good evening. I am writing this regarding a promotion that was being offered at the beginning of the current year 2022, when someone new switch to PM. The offer consists of 2GB extra of data for the first 8 months when you activate with PM with a pla...
purchased 10 day unlimited package, cannot call out or receive calls after several days,- making calls message no minutes available received calls go to voice mail , received text says add on will expire will expire tomorrow
I forgot my password for my Self Serve account. I also dont have access to the email address that I set my account up with. What do I do
I want to change my email address.
2GB of monthly free data when you join Public Mobile.Activate today on any plan $35/mo+ using the promo code 2GBBONUS. Bonus data will be applied for as long as you’re with us. Want to have the code emailed to you? Simply enter your email below and w...
Why won’t my plan auto renew ?
The data on my account is not working. I purchased the 1 GB extra (yes, I did the two-step process), and despite restarting my phone, the data won't load. I use an iPhone 7.Can anyone help?Thanks
How do we talk with a human from public mobile anybody have a number?
Hi here, I'd like to have a solution to my problem of possible, I switched from Kodoo to public Mobile it's been more than a month ago and first problem: when I call or message people it's another number that's displayed in their phones and secondly ...
Hi there, I need to change my payment method of my account. I tried signing in with my old password and it is not working and I forget my security question. Please help me out?
Can anyone give me the lowdown on roaming in the US with the shutdown of the 3G network? I've read a number of threads here, but am still scratching my head... I've got a Samsung J3 (2018), SM-J337W. AT&T lists the J3 "Top" SM-J337U as "tested and ap...
In order to open an account I have to first ask PUBLIC to port the number from Rogers? If so I want to do it at the end of the Rogers billing cycle for my account, right?
I believe my Sim card has been activated as I received a text from public saying welcome and that I will receive email confirmation soon. Do I now replace my old SIM card with the new one from public, or wait until the email has been sent?
I have 2 accounts with public I recently changed credit card numbers was able to update one account .Cannot update other put in email brings up wrong phone .2 days without service is wearing thin should I switch providers
both our phones Apple are suddenly unable to be heard when taking incoming or making outgoing calls. The chat box made some suggestions but we can't sort this out. No point in having a phone when it doesn't work as a phone. We are in Yukon. No one el...
