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jasonevans · 09-26-2022

My renewal date is 26th of the month. I bought and started a US roaming package on the 23rd. I returned to Canada on the 25th. I received no “heads up” text about renewal on the 25th as usual. I’m on auto payment. This morning (26th) my account said ...

jasonevans · 04-15-2019

Question: How do I cancel my plan and start a new plan now, not in 60 days?Background: I joined PM a couple of months ago. I went onto a 30 day plan (talk+text+4gb data) During this period I encourage some colleagues that this is a great mobile servi...

jasonevans · 09-26-2022

That’s another issue. I didn’t get the notice the day prior to renewal. I was roaming in the US and then returned later in the day. No message and then this morning (26th) suspension notice and as earlier stated, I had to manually top up. There are d...

jasonevans · 09-26-2022

Thanks. I guess the issue is around the auto pay. My balance in the account never reads the correct amount. The “funds available” is never accurate. Am I correct that if I wish to buy an add on I need to ”top up” even though I have auto pay?

jasonevans · 02-26-2020

CELLULAR AT SEA (CAS) is the uplink service only. The cruise lines have no participation in billing, service interruptions, connectibility or hookup. This is an agreement offered between your mobile company and CAS. TELUS has an agreement such an agr...

jasonevans · 04-15-2019

Thanks. I have it figured out now.

jasonevans · 04-15-2019

Thanks....I have it figured out now.

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