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Trying to add my free 2GBFIONA

brendanicholson
Great Neighbour / Super Voisin

I received this text message today. 

Public Mobile here
We're offering all customers impacted by Hurricane Fiona a free 30 day 2GB data bonus to help keep you connected. https://evb.gg/n#k66666nytaw

I don't have anyway to add it to my account. 

6 REPLIES 6

Lorina12_
Good Citizen / Bon Citoyen

Had the same issue! Someone recommended I try it in private mode in my browser and it worked!

 @Thunder_Chicken   just to confirm, what province your phone number area code belongs to?

Thunder_Chicken
Great Neighbour / Super Voisin

I found where to enter the code, and I put it in exactly as it’s shown above (as well as in the text message I received) and it tells me it’s not a valid promo code. Why isn’t this working? 

esjliv
Mayor / Maire

Did you find where to go @brendanicholson ?

  • My Account
  • Plan & Add-ons TAB
  • Enter 2GBFiona at bottom right field

esjliv_0-1664576064118.png

 

hTideGnow
Mayor / Maire

Hi @brendanicholson it's a real one.  Login to My Account, go to Payment, Add-ons page, there is a promo code box there

dabr
Mayor / Maire

@brendanicholson   You need to log into your account and add it in the promo code box bottom right of Plans/Add-on page.