Resolved! Public and Telus with Visa
Does anyone else have a dividend CIBC Visa and if you do does Public Mobile fall under Telus so you get the extra percentage in cash back? Asking for a friend....lol
Does anyone else have a dividend CIBC Visa and if you do does Public Mobile fall under Telus so you get the extra percentage in cash back? Asking for a friend....lol
Does anyone have a recommendation for a simple, inexpensive smart phone for a senior that is compatible with PM?
My SIM card was supposed to arrive AGES ago. It is supposed to take 3-5 business days. It's been 3-5 business WEEKS. This is ridiculous. I already hate this service. That all one can do is talk to a robot is crazy - especially because the robot says ...
Is there any way to check a voicemail without using minutes? I am on the $15 plan and whenever I call my voicemail I am using up my previous 100 minutes.
I havent been able to access my account in almost 3 weeks. I keep getting sent links to log in that have expired and I want to quit this company altogether.
This seems to be a common problem.I had to get a new credit card and am trying to enter my new one for auto pay but it won't accept it. My address matches exactly to my bank information but it just won't go through. Not too sure where to go from here...
Public Mobile told me that all of my data ran out on my account so today I added over $30 to my account and purchased 1GB of data in order to top up, but it has not been applied to my phone. Please can someone explain why? Also please do not tell me ...
I'm trying to pay thru my credit card and it still rejecting me.. Can someone please help?
If I am in US, and want to call to Spain, and I have both the US roaming and international calling add-ons: will it work? Or international calling only works from Canada?
I received the promotion of $20 bonus reward if you refer a friend before September 23rd. It turns out 4 of my friends switched over. I got 4 separate text messages acknowledging that I refereed 4 different friends. As of today I only received 1 $20 ...
How do I retrieve Usename AND password? (i am entering my e-mail address as username and it is not recognized?
Hello, I have been preaching Public Mobile and already had a colleague 'steal' a referral lol I am trying to convince another colleague to make the switch. My own transition from Rogers was not smooth, I was at a Wal-Mart and something went wrong and...
As i pay my bill twicely by my mistake. How will i get refund for that?
Hello!Recently I changed my address and then I updated my banking info. Today, I got this message saying my Autopay did not go through. So I assumed it was because of the registered address, which was not matching anymore. By then, I had $32 due. Onc...
In my self serve account it shoes $6 worth of rewards eligibility but in my bill every month I only received credit of $4.What causing this and how to fix it?
One of incentives provided was PM was going to provide one month free. Last couple of days I wasn't able to finish my sign in until today. I'm in the website now looking at my account and see I have to pay Oct 21st, it should be Nov 21st for the mont...
Please help me get my service back.
I am able to access the Community with my Community Username and Password. Created a new account and wish to port my number from Koodo. Have been told by system to access Chatbot and contact Moderator. During this process, I'm asked to login to the C...
Hello,Can you please explain why my account currently states that my plan cost is $180 when my plan is $120 per 90 days?Please see below. Can you please correct this? Thank you. As of today your estimated payment is: $165Your next plan cycle starts: ...
For some reason it says, sending disabled. I cant find anything in the app to correct this. Can anyone provide me with the solution, please?Thanks
OK, I'm a little more than fed up. When I registered, the form page seems to have screwed up the number that I was trying to port and now, while I have cell service, it isn't the number I was trying to port but, instead, a different, wrong, number. I...
i am not sure what the issues are. just got the sim card in the mail and trying to activate it but showing invalid. need help!
hi, calls going out work. but i am no receiving any calls. i just activated yesterday. thank you,
I tried to call collect, but got an error that I do not have long distance on my account. I shouldn't need long distance, as all charges would apply to the recipient of the collect call, right?
Last week I made my first referral so it was pretty awesome today to log into my account and see a $20 Credit in my balance. Thanks public mobile. Has anyone else received their credit yet? Is there anything I should know about the credit or can I us...
With a $20 promo text, I have referred two friends and got all set up. However, I have only one time $20 was given today.The promo says a $20 for referral of a friend. Should I have got $40 in total for 2 referrals?Please verify. Thanks.
Hello, I have $15 plan. According to the plan, the incoming calls and toll-free number are free. However, from my usage history, all these calls were accumulated to 100 minutes. How to correct these errors?Thanks