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Mechecor

Has anyone else experienced this glitch where you've opted to convert to a new plan at your next billing cycle, only for it not to reflect and keep you on your old plan? I've checked the website daily since last Thursday to see if my "upcoming subsc...

Mechecor

Just referred my dad to PM by transferring his number from Koodo.It appears he is on autopay as his Payments tab shows "You are currently subscribed! Subscription will renew on XXX date".Will he get $2 off per month under this new rewards program?Not...

Mechecor

Just referred my dad to PM Wondering how long it takes for the $1 off/month reward to show up in My Rewards? I'm part of the old rewards program.

Mechecor

Hello I'm trying to switch my dad to PM from Koodo.On the set up page, Koodo is NOT listed in Old Service Provider. What do we do?!

Mechecor

Hi all, Earlier in May, I opted to change my plan from $40 for 5GB to $40 for 15GB at my next renewal date. I noticed today there is another, even better, promotion at $39 for 20GB.When I go to my account, surprisingly, there is no record of me tryin...

Mechecor

Yes, I've taken a screenshot everyday for the time stamp to capture whether or not my subscription was showing. I asked CS Agent (with screenshots) but they said with the new website, they cannot push me through to the new plan because the purpose of...

Mechecor

Absolutely. We've been trying to transfer our old Koodo number. It's been 24h and still doesn't work. Zero support provided despite reaching out via forum and direct @CS_Agent via private message. This experience is leaving such a bitter taste in my ...

Mechecor

8 hours post initiating port from Koodo, my dad finally can receive my text messages, send and receive calls to his old Koodo phone number on PM service.HOWEVERWhen he texts ME, it is still sent as the temporary PM phone number. What gives?

Mechecor

Yes, we received that text and confirmed Yes. We immediately got an email from Koodo saying our service was canceled, so that confirms the port was in the works.

Mechecor

Hello, We transferred my dad's Koodo ph# to PM 3 hours ago, which involved us setting up a new (temporary) number first, before making the change in his profile once set up. We confirmed via text we wanted to port the number from Koodo, and it trigge...

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User Activity

Opted to change plan to new $39 promo at upcoming billing cycle -- it didn't

Do new PM accounts still get the $2 off per month by registering for autopay?

How long does "refer a friend" reward take to show on My Rewards (old program)

How do I transfer a Koodo phone number (postpaid service) to Public Mobile when Koodo is not listed?

Opted to switch plans earlier in May to change at "next renewal date"... want to change again?

Re: Opted to change plan to new $39 promo at upcoming billing cycle -- it didn't

Re: I think some form of compensation is in order...

Porting Koodo ph# to PM -- 8 HOUR UPDATE

Re: Transferring ph# to PM: Is this normal?

Transferring ph# to PM: Is this normal?