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Remove credit card

Al191
Great Neighbour / Super Voisin

Would you please remove my credit card info from my account? 
I have unsubscribed and canceling my account. 

3 REPLIES 3

BKNS27
Mayor / Maire

@Al191 

We are all customers like you on this Community so we don’t have access to your account.

If you ported out your number your account will be closed, SIM will be useless and all your account information will be removed.

hTideGnow
Mayor / Maire

hi @Al191 sorry, only agent can help to remove the card

please submit a ticket with CS agent via direct message

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Another trick is to replace a $0 prepaid Visa to remove the existing cc

Handy1
Mayor / Maire

@Al191  Only support can remove your credit card from your account 

  • while your already here and logged in the community

 

  • you can send a private message   To CS_Agents by clicking >>>>>>>>here.

 But if you have turned of auto pay then you should not get charged again , and the account will close out in90 days 

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